Information Collection
At First Global Source, we are committed to transparency in our data collection practices. We collect personal information necessary to provide our comprehensive banking services and to comply with regulatory requirements. The types of information we collect include, but are not limited to: 1. Personal Identifiers: This includes your name, date of birth, social security number, driver's license number, passport number, and other government-issued identification details. We collect this information to verify your identity and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. 2. Contact Information: We collect your address, email, phone number, and other contact details. This allows us to communicate with you about your accounts, send important notices, and provide customer support. 3. Financial Information: This encompasses your income details, employment information, credit history, account balances, transaction history, and credit scores. We use this information to assess creditworthiness, process loan applications, and provide personalized financial advice. 4. Online Identifiers: We collect IP addresses, device IDs, browser types, and operating system information when you use our online and mobile banking services. This helps us enhance the security of our digital platforms and improve your user experience. 5. Biometric Data: For enhanced security, we may collect biometric data such as fingerprints or facial recognition data if you choose to use these features for authentication in our mobile app. We collect this information through various channels, including account applications, transactions, website and mobile app usage, customer service interactions, and partnerships with third parties. We are committed to collecting only the information necessary to provide you with high-quality banking services and to protect your financial interests.